Terms & Conditions

Welcome to The Nurse Company. By accessing or using our website https://thenursecompany.ae/ (the “Website”), you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our Website or services.

1. Acceptance of Terms

By using this Website or booking any service through The Nurse Company, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and any other applicable policies.

2. Services

The Nurse Company provides professional home healthcare services, including but not limited to:

  • Home Nursing Services
  • Doctor at Home
  • Physiotherapy at Home
  • IV Drip Therapy
  • Lab Tests at Home
  • Elderly Care
  • Post-Surgical Care
  • Babysitting & Maternity Care
  • Other healthcare services offered through our Website

All services are subject to availability, medical suitability, and professional assessment.

3. Appointments & Bookings

  • Appointments are subject to confirmation by The Nurse Company.
  • We reserve the right to reschedule or cancel appointments due to operational, medical, or emergency circumstances.
  • Patients are responsible for providing accurate and complete information during booking.
  • Delays caused by incorrect information may affect service delivery.

4. Medical Disclaimer

The information available on this Website is provided for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional regarding any medical condition or emergency. In case of a life-threatening emergency, immediately contact your local emergency services.

5. Patient Responsibilities

By using our services, you agree to:

  • Provide accurate and complete personal and medical information.
  • Follow the instructions provided by our healthcare professionals.
  • Inform us of any changes in your medical condition before receiving treatment.
  • Maintain respectful behavior towards our staff and healthcare professionals.

6. Payments

  • Service fees will be communicated before confirmation of the appointment.
  • Payments must be made using the accepted payment methods.
  • Additional charges may apply for extra services requested after booking.
  • Refunds, if applicable, will be processed according to our cancellation and refund policy.

7. Cancellation & Rescheduling

Appointments may be cancelled or rescheduled by contacting our customer support.

Late cancellations or missed appointments may be subject to applicable charges where permitted by law.

8. Intellectual Property

All content on this Website, including text, graphics, logos, icons, images, videos, and design elements, is the property of The Nurse Company unless otherwise stated.

You may not reproduce, distribute, modify, publish, or use any content without prior written permission.

9. Website Usage

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload harmful software or malicious code.
  • Disrupt or interfere with the Website’s operation.
  • Copy or misuse Website content without authorization.

10. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Limitation of Liability

While we strive to provide accurate information and high-quality healthcare services, The Nurse Company shall not be liable for:

  • Website interruptions or technical issues.
  • Delays caused by circumstances beyond our control.
  • Losses arising from reliance on Website content.
  • Indirect, incidental, or consequential damages to the extent permitted by applicable law.

Nothing in these Terms limits liability where such limitation is prohibited under applicable law.

12. Third-Party Links

Our Website may include links to third-party websites for your convenience. The Nurse Company is not responsible for the content, availability, or privacy practices of these external websites.

13. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with the revised date. Continued use of the Website after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from the use of this Website or our services shall be subject to the exclusive jurisdiction of the courts of the UAE.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

The Nurse Company

WhatsApp